Refund policy

Silly Chile Return & Exchange Policy

Because food products are perishable, we do not accept returns for refunds.

That said, we’ve got your back.

If your order arrives damaged, incorrect, or defective, we’re happy to make it right by offering:

• An exchange for the same item, or

• Store credit equal to the value of the item

What to do:

• Contact us within 7 days of delivery

• Include your order number and a photo of the issue

• Email us at [your support email]

Approved exchanges or credits will be issued promptly so you can get back to enjoying the heat.

Thanks for supporting a small, spicy business. We appreciate you more than a bottle of hot sauce appreciates tacos.